“At A Glance” House Information
Check in time: 4pm.
Departure time: Check out is 10am. The cleaning staff arrives around 10am to begin the day’s turnover. Please be ready. We ask that you let your house manager know if you intend to leave before 10am.
House telephone numbers
La Pietra upper floor 075-997-5125 La Pietra lower floor 075-997-5124
Casa Carina 075-997-5126
La Queria upper floor 075-997-5128 La Quercia lower floor 075-997-5127
Phone charges: €20 per house per week. We have Voice Over Internet Protocol (VOIP) telephones. Note that there is a delay in connecting.
To receive calls (using appropriate prefixes):
- From the US: 011-39-(075-997-etc.)
- From within Europe: 0039-(075-997-etc.)
- From within Italy: (075-997-etc.)
Following are some key EMERGENCY and SERVICE numbers.
- Police 112
- Ambulance\Medical Emergency 118
- Hospital in Umbertide (via Forlanini) 075 941-5944
- Information for all of Italy 12
- International Information 176
- English Speaking Operator 15
Electrical Outages: Some simple troubleshooting steps should the power go out.
(Each house has circuit breakers located in different areas. We have plenty of power coming into the houses. However, if you lose current, turn off at least one major appliance and check the breakers in the listed order for each house.)
La Pietra
- Upstairs – kitchen, left of china cabinet
- Downstairs – kitchen, next to desk
- Master switch: Entry to parking lot (go to grey Enel box with the tile roof; open front door and push black button; open side door on the left of the Enel box and check circuit breakers )
Casa Carina
- Closet to right under stairs
- Master switch: Entry to parking lot (go to grey Enel box with the tile roof; open front door and push black button; open side door on the left of the Enel box and check circuit breakers )
La Quercia
- Upstairs – to the left of the front door
- Downstairs – Corridor wall between living room and bedrooms
- Storeroom under outdoor staircase
- Master switch: Enel box in parking lot (raise black lever)